Welcome to the ISLK website! Here’s the scoop on how we keep your secrets safe. When you shop with us, we might ask for some info like your name, address, and favorite ice cream flavor (just kidding about the ice cream). We promise to guard this info like it’s the last cookie on the plate.
We use fancy tech and super-smart rules to protect your data. If you don’t want to share your info, no worries! But just know it might make it tricky to buy our awesome stuff. We also use cookies, but not the yummy kind – these help our site remember you and give you the best experience.
If you ever change your mind about sharing your info, just let us know, and we’ll delete it faster than you can say "abracadabra." We’re here to keep your shopping fun and your data safe. And remember, no secret-spilling cookies were harmed in making this policy!
OVERVIEW Data protection is our highest priority. The use of our website is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, email address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to us. By means of this data protection policy, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may, in principle, have security gaps, so absolute protection may not be guaranteed.
Welcome to the ISLK.COM website (the “Site”) operated by ISLK, INC (ISLK). This policy pertains to anyone who visits this website.
At ISLK, we value our customers and respect your privacy. ISLK apparel recognizes that it must maintain and use your personal information responsibly. We have created this privacy policy (the “Policy”) to demonstrate our firm commitment to your privacy and security and to advise you about the collection, use, and disclosure of personal information provided in-store, by mail, or at the Site.
Our Policy also provides you the ability to “opt-out” of providing personal information that you do not wish to provide and to access, change, or remove any personal information already collected. Simply put, when you log in to your account, you have the option to delete your account. This will delete all of your personal information stored on this website. ISLK will not collect, use, or disclose your personal information other than in compliance with this Policy. By providing any personal information to ISLK and/or by accessing the Site, you hereby agree to all of the terms and conditions of this Policy and consent to the collection, use, and disclosure of your personal information as described in this Policy. You are responsible for ensuring that your access to the Site and material available on or through it is legal in each jurisdiction in or through which you access or view the Site or such material.
The terms “we,” “us,” and “our” used in the Policy refer, collectively, to ISLK and its affiliates, divisions, successors, and assigns and their respective employees, mandataries and agents (collectively, “ISLK Affiliates”).
Any time you make a purchase, enter a contest, complete a survey, or otherwise provide personal information to ISLK, it is collected, used, and disclosed by ISLK for various purposes as described herein. Moreover, every time you visit the Site, the following information is automatically obtained and compiled:
(i) your internet protocol (IP) address and the domain name registry information associated with that IP address. These are collected not only to track where our customers are coming from so that we may tweak our offerings for those customers but also to block certain locations from having access to our website.
(ii) identification of your internet browser, operating system and hardware platform you are using. This allows us to focus our automation design efforts so that you have a better experience on our website when using your chosen browser or your cell phone.
(iii) the date and time of your visit. This is mainly to determine the times of day our site is used most often. If we need to increase server resources at certain times on certain days, we will do so.
(iv) the name and address (URL) of the web page you viewed immediately prior to accessing the Site. This allows us to see where to focus our advertising dollars. For example, if 60% of our customers are coming from Facebook, then we would need to adjust how much we pay Facebook for advertising.
(v) Your entire query (if any) was entered into a search engine that led you to the Site. This is a basic Internet function; however, we may use it if we have an advertising campaign on another website or we have Affiliates who receive a commission for purchases made using their affiliate codes. This query link allows us to know who we must pay.
(vi) and any other “click stream” data, which means anything that is by default collected by Google Analytics, which you may receive further details at
https://policies.google.com/privacy?hl=en-US
and at:
https://support.google.com/analytics/answer/2700409?hl=en
(vii) Our hosting partner, Shopify, also collects data from our website. You will find their policy addendum at
https://www.shopify.com/legal/dpa
This information is stored in our log files. Occasionally, if your browser is not configured to prevent disclosure of such information, the following information may also be revealed:
your name, e-mail address, home and work addresses, telephone and fax numbers, and any plain text commentary.
Additionally, the complete record of your actions at the Site, including
(i) all pages visited
(ii) the time spent on each page
(iii) the information sent or received and the names of all files uploaded or downloaded is collected.
This tracking information may be compiled by us in the aggregate and made available to third parties (such as Google) primarily to identify demographic data regarding our customers. As previously stipulated, we will also collect personal information from you when you provide your personal information to us, such as by completing an entry form to participate in a contest, ballot, promotion or survey, whether online or at one of our retail / affiliate stores, by signing up for our newsletter (if any), by communicating with us by telephone, e-mail, in-store or otherwise, by setting up a user account and password, logging in as a registered user of the Site and providing information in your account(s).
As a result of these actions, you might supply us with personal information, such as your name, date of birth, e-mail and postal addresses, telephone number(s), product interest information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from other present and future ISLK Affiliates. In light of the importance of protecting children’s privacy, we do not intend the Site for child audiences, and we do not collect, process or use on our Site any information relating to an individual whom we know to be under 13 years old without the prior, verifiable consent of his or her parent or other legal representative. If a parent or guardian discovers that his or her child has provided us with personally identifiable information, such parent or guardian has the right, upon request, to view the information provided by the child and/or to require that it be deleted from our records. In such a case we ask that the parent or guardian of the child contact us at the contact information provided in the “Contacting Us” section below for such purpose, or just click the blue icon at the bottom of the screen to Message us.
In order to better serve you, we may combine information you give us online, at our popups, by telephone or in writing about your product interests. We may also combine these with readily available demographic information in order to enable us to communicate with you, by telephone (including by way of an automated dialing answering device), e-mail, mail or otherwise about our products, services, surveys, promotions, special offers, and contests. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. We collect Device Information using the following technologies:
(i) “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
(ii) “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
(iii) “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
We collect this information in order to:
(i) Process your order and answer questions about the status of your order;
(ii) Send you or your friends, relatives, and associates products that you have ordered;
(iii) Maintain contact with you and provide you with ongoing personalized service and help us to better understand and respond to your needs and preferences as well as to develop customer profiles based thereon and to communicate special offers from ISLK concerning our products and services;
(iv) Develop, improve, market and provide our products and services and manage our business;
(v) Compile information related to loyalty and earned FLRTS you may be entitled to in respect of your on-line and in-store product purchases; and
(vi) Help us to meet applicable legal and regulatory requirements.
We also use information collected from our Site to measure interest in the various areas of our Site, to ensure that links on the Site facilitate easy navigation and to help make the Site more interesting and informative. Except as described in this Policy, any personal information that we disclose to third parties is done in the aggregate on a non-personally identifiable basis and is used primarily to identify demographic data regarding our customers.
You always have the right to direct us not to share your information with third parties (see “How do I exercise my choices about the collection, use, and disclosure of my personal information?” below).
With regard to the collection and disclosure of aggregate information, however, please note that you will not be able to opt-out as this information simply reflects statistical analysis of various aspects of Site usage and does not include personally identifiable information.
Cookies are small data files that a website stores on your computer’s hard drive or in random access memory when you are viewing the website. They keep a record of your preferences, making your subsequent visits to the website more efficient. In certain cases, this information is only kept during the session and is deleted when you close your browser. In other cases, the information is stored on your hard drive, and upon your next visit to the website, the cookies are used to recall such information.
Cookies may store a variety of information, including, a unique user ID that can be used to track the pages of the Site you have visited and the number of times that you view a particular page or other item on the website, login or registration information, your preferences and your purchase history, where available. No personal information is transmitted via cookies.
Cookies, by themselves, cannot be used to reveal or discover the identity of the individual user; your acceptance of our cookies will not compromise your anonymity while using the Site. We use cookies in order to improve the online experience of users of the Site. Your cookies help us keep track of your interests and, if you are a registered customer, your cookies allow us to recognize you when you return to the Site. If you register on our Site, your cookies also help us to monitor and maintain information about your use of our Site. If you have not registered with us, your cookies may be used in order to monitor and maintain non-personally identifiable information about your use of our Site.
The use of cookies is a common practice adopted by most major websites to better serve their clients. Most internet browsers are designed to accept cookies, but they can be easily modified to warn you each time a cookie is being sent or to block all cookies. This is done through your browser settings; see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the Site’s functions will not be available, and you will lose some of the benefits of the Site as, amongst other things, we will not recognize you as a past visitor or a registered user.
Composite tracking information generated by cookies may be shared with third parties for the purpose of documenting Site activity, traffic accounting, content analysis and other trends. Statistical information is not linked to any personal information and cannot identify any individual user of the Site.
Currently, this website uses the following cookies, all of which are 1st party cookies (only the ISLK servers and your computer know the information on these cookies, no one else):
(i) session-set : keeps your connection to us secure so that another person can not impersonate your computer
(ii) swym-pid: a key that identifies your potential Wishlist ID
(iii) swym-session-id: if you use your Wishlist, this key identifies the list belongs to you and not someone on another computer
(iv) _gat: used by Google Analytics to create and retrieve tracker objects, from which all other methods are invoked. In human language, it helps us see things such as where you were before you came to our website so that perhaps we can create products you are more apt to love if you loved them somewhere else
(v) _gid: part of the Google Analytics like in (iv)
(vi) _shopify_sa_p: a cookie that is required so that you and our website servers (run by Shopify) may communicate properly. No personal stuff is transmitted.
(vii) _shopify_sa_p: a cookie that is required so that you and our website servers (run by Shopify) may communicate properly. No personal stuff is transmitted.
(viii) _s: a cookie that is required so that you and our website servers (run by Shopify) may communicate properly. No personal stuff is transmitted.
(ix) _y: a cookie that is required so that you and our website servers (run by Shopify) may communicate properly. No personal stuff is transmitted.
(x) cart_sig: a shopping cart cookie required for this website to function. No personal stuff is transmitted.
We would like your consent to collect, use and share your personal information for the purposes and in the manner described herein, including in order to contact you and provide you with promotional communications. Nonetheless, we want you to know that you have choices and can refuse or withdraw your consent as follows.
You have the choice simply not to submit any personal information to us, however, this may limit our ability to serve you as it may prevent you from purchasing items from our Site or participating in our contests.
You may also choose only to submit information constituting required fields when purchasing or completing contest entries.
In addition, you may choose to limit how we use your personal information by not allowing us to share such information with third parties. In the event that you have already consented to the collection, use, and/or disclosure of your personal information, you may subsequently “opt out” at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us as described in the section entitled “Contacting us” below, or by completing the form at the following link:
https://www.islk.com/pages/data-sale-opt-out
We will also be able to provide you with more information regarding the implications of withdrawing consent. In respect of requests not to receive promotional communications from us, please be sure to include your full name, address, telephone number, and any e-mail address you used when you signed up or entered a contest on the Site, registered with, or made a purchase from us. It may take up to two (2) weeks to process your request, during which period you may continue to receive communications from ISLK. If you prefer not to receive promotional information from ISLK, please follow the unsubscribe instructions set out in our communications with you.
For certain data that is utilized on ISLK.COM, you may go to those technology websites in order to opt out:
(i) Google Analytics
(ii) Facebook
(iii) Google
You are entitled to request access to and, if necessary, correct your personal information collected by us. In order to make such a request, please contact "isupport" at islk.com.
ISLK WILL REMOVE ANY OF YOUR PERSONAL INFORMATION FROM OUR DATABASE WITHIN A REASONABLE PERIOD OF TIME PURSUANT TO A WRITTEN REQUEST FROM YOU. IN THE EVENT SUCH REQUEST IS SENT BY E-MAIL, PLEASE IDENTIFY YOUR FULL NAME AND PLEASE TYPE “REMOVE REGISTRANT” IN THE SUBJECT LINE OF YOUR E-MAIL.
You can also contact us for any questions about or to make any complaint in relation to this Policy, as well as to ISLK’s privacy practices in general.
We take great care in maintaining the security of the personal information we have collected. We have adopted physical and technological processes and procedures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used.
Furthermore, each and every ISLK employee, mandatary or agent must abide by this Policy. Although we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data, we take reasonable precautions to prevent such occurrences.
ISLK also strives to offer its customers a secure shopping environment.
WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK.
If we decide to change our Policy, we will post these changes on our Site so that you can be updated on what information we gather, how that information may be used and whether (and how) it may be disclosed to any third parties. Following the posting of such changes, you will be bound by such changes unless you advise us in writing, by phone or by e-mail that you wish to withdraw your consent (as per the procedure outlined above). You are responsible for regularly reviewing this Policy and any changes there to.
Last updated: December 15, 2023